You may be wondering how our process works. Well, wonder no more.
This is how we do things to provide good condition, working parts for body shops, mechanics, and private used car owners. When Rowland Auto Wrecking began in 1962, it was the goal to offer good working parts for a fair price. We have spent the past 60 years doing just that.
Our reputation is everything. It is why we first test all parts before removing. Parts that pass are removed. Then cleaned, and put into inventory. The inventory is on the shelves for quick sale because customer service is important.
Where do our parts come from? Used vehicles are purchased through Auctions, Individuals, and other car dealers. All require a CLEAN TITLE (free of liens). Call us, send us pictures by email, and we will give you a bid if we are interested.
Customer service is part of our reputation. As such, it is taken seriously. If we do not have the part you are looking for, we will use our resources to find the part for you. Once we find that part we provide you with a number and name, so you can purchase that part.
With our process we are confident in offering a 30-day guarantee or your money back. You can get an exchange or refund as long as the part is still in good working condition.
It is the reason we can boast of zero complaints with the BBB. As the third generation we know our grandfather and father, worked hard to build this business into what it is. And we will not do anything to harm that reputation.
While most of our inventory is 2008 and newer makes and models, that does not mean we won’t have the part you need for an older make and model. If we do not have it then we will gladly help you find it through our resources. It is all part of customer service and our reputation.
For example, you may need the hood of a 1970s Ford, but we do not have it. We will use our wide resources of networks to help you find it.
You can always expect a reasonable price, a good condition working part, and good customer service from Rowland Auto Wrecking located in West Valley City, Utah.
What do some of our customers say? Here is a small spattering from dealers and mechanics, to private used vehicle owners.
Terry Lemonds writes: I have been the manager at large dealership in SLC for over 20 years. I have been doing business with Rowland for much of that time. They have always been very professional and helpful. They didn’t always have what I needed, but they went out of their way to find what I needed. I would recommend them to anyone who needed any used part.
Bret Didier says – Needed a new passenger window for my Kia Soul. They pulled the window from their lot and had it ready for me in less than an hour. It was 1/3 of the cost of a new window. Thank you Rowland Auto Wrecking!!!
I live in Elko Nevada and was having some work done at Hunter Machine. I needed another cylinder head and Red recommended Roland Auto Wrecking. I called immediately and they had a head on the shelf at an awesome price! Furthermore, since I was already out of town, they helped get the head over to the machine shop! Besides awesome price and availability, Rowdy went the extra mile to help me out! Much thanks to Rowland and Hunter Machine for all the help!